L o a d i n g
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Effective Date: 16/07/2025
icon INTRODUCTION

Formation OBS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us through our Contact Us page or any other means on our website. By submitting your information, you agree to the terms outlined below.

At Formation OBS, your privacy is of utmost importance to us. This policy describes how we collect, store, use, and share your personal data. Our goal is to ensure you are fully informed about how your data is handled when you submit a request for information or services through our website.

icon INFORMATION WE COLLECT

The only personal data we collect is the information you provide when filling out the contact form on our website. This may include (but is not limited to):

  • Your name
  • Email address
  • Phone number
  • Company name
  • Any message or business inquiry you submit

By submitting this information, you authorize us to contact you regarding the services we provide.

icon HOW WE USE COLLECTED INFORMATION

We use the personal data you provide for the following purposes:

  • To respond to your inquiries and requests for information
  • To discuss the services we offer that may be relevant to your needs
  • To follow up on ongoing business interactions or projects

Our sales, marketing, or consulting team will handle your information strictly for these purposes.

icon DATA SHARING

We may share your personal data internally within Formation OBS and its affiliates. This sharing allows the relevant team or consultant to handle your inquiry efficiently and provide tailored service based on your request.

We do not sell or rent your data to any third parties. If sharing with external providers is necessary (e.g., IT support, CRM tools, or certified auditors), it is done under strict data protection agreements.

icon THIRD-PARTY SERVICES

We use third-party tools and services to improve user experience and operational efficiency. These services may collect data independently based on their own privacy practices.

A. Analytics Providers

We use analytics tools like Google Analytics and similar platforms to understand how users interact with our website. These tools collect information such as:

  • Pages visited
  • Time spent on site
  • Geographic location
  • Browser/device information
B. Email Marketing Providers

We may use services such as Mailchimp, Sender, or similar platforms to send newsletters, updates, or promotional content. These platforms collect:

  • Your name and email address
  • Interaction metrics (opens, clicks, etc.)

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

C. Advertising Services

We use advertising platforms such as Google Ads, Meta Ads, or others to promote our services. These services may use cookies or tracking technologies to deliver personalized ads based on your interests and online behavior.

icon COOKIES AND TRACKING

We use cookies and similar tracking technologies to:

  • Analyze website traffic
  • Monitor page usage
  • Optimize user experience and SEO strategy

These technologies help us improve our website and provide relevant content to our visitors. You may manage or disable cookies through your browser settings.

icon DATA RETENTION

We store your personal data in our Customer Relationship Management (CRM) system to track communications and manage ongoing or potential business relationships. This data will be retained only as long as necessary for the purposes outlined in this policy or as required by law.

icon DATA SECURITY

We take the security of your personal information seriously. We implement appropriate technical, physical, and administrative measures to safeguard the information you provide. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

icon USER RIGHTS

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal data (unless retention is legally required)

To exercise any of these rights, please contact us at info@formation-obs.com.

icon CHILDREN'S PRIVACY

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us, and we will promptly delete the information.

icon INTERNATIONAL DATA TRANSFER

If your request involves services or teams located outside your country, your personal data may be transferred across borders. We ensure that any such transfer complies with applicable data protection regulations and that adequate safeguards are in place.

icon POLICY CHANGES

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

icon CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact us at: